If the material that you require is available on the open-access shelves of the site you are on, you do not need to request it: simply find the document (see classification) and borrow it from the circulation desk or the self-checkout kiosk (available on the BCU Lausanne Unithèque, Internef, Riponne and HEP sites).
Materials available in archives or on another site
For materials stored in archives or on another BCUL site, use the Request function in Renouvaud.
Collecting requested documents
Documents are collected from the loans desk of the site specified in the request.
For the other libraries in the Renouvaud network (see their loan conditions), the requested document must be collected from the library that holds it.
Turnaround times for requested documents
Material requested from closed stacks (held for 7 days)
- BCUL site Unithèque: 1 hour
- BCUL site Riponne: 30 minutes
Inter-site loans, BCUL site Riponne and BCUL Unithèque and Internef sites : 1 day (held for 7 days), BCUL Provence and Renens sites: 1 to 2 days (held for 7 days).
- No inter-site loans between BCUL site Unithèque and BCUL site Internef
Cèdres – collection unavailable
DABC Lucens: Fridays (orders must be placed before Wednesday)
Reserving borrowed materials
If a document has been borrowed, you can reserve it free of charge using Renouvaud’s request function.
Once it is available, you will be informed by email or post. You can collect it from the circulation desk on the chosen site until the date indicated in the availability notice (7 days from the date it was sent).
Renewing document loans
Provided the documents concerned have not been reserved by another user, renewals can be made:
- From the account of Renouvaud
- By telephone or email
- Or directly onsite at the loans desk
After 3 renewals, the document must be presented at the loans desk.
Renewals do not cancel out fines: please adhere to due dates.